• Shipping policy

Shipping policy

At Weaverse Auto, we are committed to providing efficient, transparent, and reliable delivery service for every order. Below is a detailed overview of our shipping process to help you understand how your order is handled and delivered.

Order Processing and Delivery Schedule

Once you place an order on our website, our team begins processing it promptly to ensure timely dispatch. Please review the following schedule for order handling and delivery:

Express Shipping Handling Time:

  • Order Handling Time: 1–2 Business Days (Monday–Friday)

Express Shipping Transit Time:

  • Transit Time: 2–3 Business Days (Monday–Friday)

Total Shipping Time (Handling Time + Transit Time):

  • Estimated Delivery Time: 3–5 Business Days (Monday–Friday)

Order Cut-off Time

  • Orders placed before 04:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) will begin processing on the same business day
  • Orders placed after the cut-off time will be processed on the next business day

Order Confirmation

After placing your order, you will receive a confirmation email containing your order details.

Once your order has been shipped:

  • A shipping confirmation email will be sent
  • This email will include your tracking number and tracking link
  • You may also receive delivery confirmation once your order has arrived

Shipping Carrier

We partner with reliable and recognized carriers within the United States to ensure safe and timely delivery. Depending on your location and order, we may use carriers such as:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx

The carrier will be selected based on efficiency and availability for your delivery address.

Shipping Locations

  • We currently ship within the United States only
  • At this time, we do not offer international shipping

Shipping Fee

All orders are shipped via Express Shipping:

  • Orders above $100: Free Shipping
  • Orders under $100: Flat rate shipping fee of $15

All prices are listed and processed in USD (United States Dollar).

Tracking

Once your order has been dispatched:

  • A tracking number will be sent to your registered email address
  • You can use this tracking number to monitor your shipment
  • Tracking updates may take up to 24 hours to appear after shipment

Lost Packages

If your package is marked as delivered but you have not received it, please take the following steps:

  • Verify that your shipping address is correct
  • Check all possible delivery locations at your residence
  • Ask neighbors or household members if they accepted the package
  • Contact the shipping carrier directly using your tracking number

If your package is confirmed lost by the carrier, please contact us with your order number. We will assist you by offering a replacement or refund, depending on your preference.

Delays

While we strive to meet all estimated delivery timelines, delays may occasionally occur due to:

  • High shipping volumes
  • Weather conditions
  • Carrier-related issues beyond our control

If your order has not arrived within the expected timeframe, please contact our support team for assistance.

Contact Us:

Business Address: 28848 Lake Vista Dr, Agoura Hills, CA 91301, USA

Email: support@weaverseauto.com

Phone Number: +1 ‪(805) 552-6217‬

Business Hours: 09:00 am to 05:00 pm Between Monday to Friday (GMT-08:00)